Shipping & Delivery

At Huron Log Furniture Inc., we're proud to handcraft our furniture in Northern Ontario, Canada, and deliver our pieces to customers across Canada and the United States.

Because our furniture is handcrafted, custom-made, and often oversized, shipping arrangements depend on the size and weight of your order, your delivery location, and the services required. Our team works with customers to coordinate suitable shipping and delivery options.

Shipping Across Canada

We proudly ship our handcrafted furniture throughout Canada.

Shipping costs and delivery arrangements vary depending on the size and weight of your order, destination, and carrier requirements. For larger custom furniture pieces or freight shipments, shipping may require a separate quote rather than a standard checkout rate.

Where applicable, we'll provide a shipping estimate for your review and approval before your order is released for shipment. Additional services, such as residential delivery, appointment scheduling, or liftgate service, may incur additional charges.

Once shipping arrangements have been confirmed and applicable charges have been paid, we'll coordinate the shipment and keep you informed of the next steps.

Have questions about shipping your order? Contact us at contact@huronlogfurniture.com, and we'll be happy to help.

Shipping to the United States

U.S. SHIPPING, CUSTOMS & IMPORT COMPLIANCE POLICY

Huron Log Furniture Inc. | Canadian-Made Furniture & Custom Wood Products

Last updated: October 21, 2026

Huron Log Furniture Inc. is a family-owned Canadian business located in Northern Ontario. We take pride in crafting quality log furniture and custom wood products in Canada and shipping them to customers across the United States.

International shipments must comply with applicable U.S. Customs and Border Protection (CBP), U.S. Department of Agriculture (USDA), Environmental Protection Agency (EPA), and other import requirements. Depending on the products, shipment value, destination, packaging, and customs entry, additional documentation may be required before a shipment can be released.

This policy is intended to help customers understand the process before placing an order and to reduce the risk of customs delays, storage charges, or refused entry.

We're proud to bring our Canadian-made craftsmanship to customers across the United States.

U.S. shipments may require additional freight arrangements, customs documentation, brokerage services, and applicable import charges. These costs vary depending on the products being shipped, the destination, and the customs requirements for your order. All additional shipping, freight, brokerage, duties, tariffs, taxes, and other import-related charges are the customer’s responsibility unless otherwise agreed to in writing.

For larger custom furniture orders and cross-border shipments, we'll work with you to obtain a shipping quote and explain the anticipated costs and delivery arrangements before your order is released for shipment.

Unless expressly agreed otherwise in writing, customers are responsible for all applicable import duties, tariffs, taxes, customs brokerage fees, and other import-related charges.

As each custom project varies, final shipping and freight costs cannot be confirmed until the project is complete and ready for shipment. Huron Log Furniture Inc. will contact the customer upon project completion to confirm the applicable shipping arrangements and associated costs. All outstanding shipping, freight, and import-related charges must be paid by the customer before the project is released and shipment is scheduled.

As freight costs and customs requirements vary by shipment, customers are encouraged to review and approve all applicable shipping arrangements and estimated costs before proceeding with their order.

For more information, please review our U.S. Shipping, Customs & Import Compliance Policy or contact us at contact@huronlogfurniture.com.

1. U.S. Customs Documentation & Customer Responsibilities

For U.S.-bound shipments, Huron Log Furniture Inc. prepares the commercial and shipping documentation within our control and coordinates with the carrier and customs broker as appropriate.

Customers may be asked to provide or confirm information needed for customs clearance, including:

• Full legal name and U.S. delivery address.

• Importer or consignee identification information, where required.

• Confirmation of whether their importer information is already registered with U.S. Customs.

• Additional documents or authorizations requested by the customs broker.

• Information needed to establish who will act as the Importer of Record (IOR), where applicable.

Customers must provide accurate and timely information when requested. Missing or incorrect information can delay customs processing and delivery.

2. Commercial Invoice

A commercial invoice accompanies applicable international shipments and describes the goods being shipped.

Depending on the shipment, it may include:

• Product descriptions and quantities.

• Product values and currency.

• Country of origin.

• Applicable tariff classification (HTS code).

• Wood species or other product details when required.

• Buyer, seller, consignee, and importer information.

• Shipping and customs details required by the carrier or broker.

Huron Log Furniture Inc. prepares the commercial invoice using the order and product information available. Additional information may be requested when required for customs entry.

3. USMCA / CUSMA / T-MEC Origin Documentation

The Canada–United States–Mexico Agreement (CUSMA in Canada; USMCA in the United States; T-MEC in Mexico) provides preferential tariff treatment for goods that qualify under its rules of origin.

Canadian manufacture alone does not automatically establish eligibility for preferential tariff treatment. Qualification depends on the applicable rules of origin.

Where preferential treatment is being claimed and certification is appropriate, the customs broker may require a certification of origin containing the required information.

Official guidance:
U.S. Customs and Border Protection — USMCA information:
https://www.cbp.gov/trade/priority-issues/trade-agreements/free-trade-agreements/USMCA

Customers should not assume that a certification of origin eliminates all duties, taxes, or import charges. The final customs treatment is determined through the applicable import process.

4. Lacey Act — Wood and Plant-Product Declarations

Certain imported plant and wood products may require a declaration under the U.S. Lacey Act. Whether a declaration is required depends on factors including the product, applicable tariff classification, and type of customs entry.

Where required, the declaration may request information such as:

• Scientific name, genus, and species of the plant material.

• Country where the plant material was harvested.

• Quantity and other information required for the entry.

• Applicable product and import information.

The importer of Record or its authorized agent, such as a customs broker, is responsible for filing the required declaration and ensuring the information is accurate.

As of January 1, 2026, USDA APHIS no longer accepts routine paper submissions of the PPQ 505 or 505B Lacey Act declaration forms. Required declarations must be submitted through the applicable electronic filing process, such as the U.S. Customs and Border Protection Automated Commercial Environment (ACE) or the APHIS Lacey Act Web Governance System (LAWGS), as applicable.

Official resources:

• Lacey Act declaration requirements: https://www.aphis.usda.gov/plant-imports/file-lacey-act-declaration/requirements

• File a Lacey Act declaration: https://www.aphis.usda.gov/plant-imports/file-lacey-act-declaration

• USDA APHIS Lacey Act support: lacey.act.declaration@usda.gov

Not every wooden product or shipment automatically requires a Lacey Act declaration. Applicability must be confirmed for the specific goods and customs entry.

5. USDA Plant and Plant-Product Requirements

Certain plant materials, wood products, and packaging may be subject to additional USDA Animal and Plant Health Inspection Service (APHIS) requirements.

Depending on the goods and circumstances, the customs broker may require additional plant-product information, declarations, permits, or other supporting documentation.

The applicable documentation and filing method must be confirmed for each shipment. A general plant-product declaration is not automatically required for every wood product.

Official USDA APHIS information:
https://www.aphis.usda.gov/

For Lacey Act declaration questions:
lacey.act.declaration@usda.gov

6. TSCA — Toxic Substances Control Act

The U.S. Toxic Substances Control Act (TSCA) includes certification requirements for certain chemical substances, mixtures, and articles imported into the United States.

Where applicable, the importer or its authorized agent may need to submit a positive or negative TSCA certification as required by the import rules.

TSCA certification is not automatically required for every furniture or wood-product shipment. The customs broker should determine whether a certification applies to the specific products and materials being imported.

Official EPA guidance:

• TSCA import-export requirements: https://www.epa.gov/tsca-import-export-requirements

• TSCA import certification information: https://www.epa.gov/tsca-import-export-requirements/tsca-requirements-importing-chemicals

7. CBP Form 5106 — Importer Identity Information

CBP Form 5106 is used to establish or update importer identity information in U.S. Customs records.

For orders valued at USD $2,100 or more, Huron Log Furniture Inc. uses this amount as an internal customs-documentation review trigger. We may ask the customer or customs broker to confirm whether the importer’s identifying information is already on file.

If new or updated information is required, the customer may be asked to complete Form 5106 and submit it through the secure method specified by the customs broker or CBP.

Please note:

• Form 5106 is not automatically required for every order valued at USD $2,100 or more.

• The order value alone does not determine whether the form is required.

• If the importer’s information is already on file and current, a new form may not be necessary.

• Sensitive identity information should be submitted directly through the secure process confirmed by the broker, not through an unverified email channel.

Official CBP guidance:
https://www.help.cbp.gov/s/article/Article-1118?language=en_US

For assistance with your shipment, contact the customs broker listed in your shipping communications.

8. Shipping Crates, Wood Packaging & ISPM 15

Wooden crates, pallets, and other solid-wood packaging used in international shipments may be subject to phytosanitary requirements intended to prevent the spread of wood-boring pests.

For shipments to the continental United States, a Canada–U.S. exemption may apply to qualifying wood packaging made in Canada or the United States from wood originating in either country, provided the applicable conditions and documentation are met.

This exemption does not apply in every circumstance. For example, packaging made from wood of other origins, certain reused or repaired packaging, shipments to Hawaii or U.S. territories, or packaging that does not meet the applicable conditions may require ISPM 15 compliance.

Where ISPM 15 applies, the packaging must meet the applicable treatment and marking requirements. Reused packaging is not automatically exempt.

Official resources:

• USDA APHIS — Wood packaging material: https://www.aphis.usda.gov/plant-imports/wood-packaging-material

• USDA APHIS — Import ISPM 15-compliant packaging: https://www.aphis.usda.gov/plant-imports/wood-packaging-material/import

• Canadian Food Inspection Agency — Wood packaging requirements for the United States: https://inspection.canada.ca/en/plant-health/forestry/exports/wood-packaging-u-s

Huron Log Furniture Inc. will review the packaging requirements for the shipment and coordinate appropriate crate preparation. The final determination of applicable requirements depends on the packaging material, origin, destination, and current regulations.

9. Importer of Record, Duties, Taxes & Brokerage Charges

Every shipment must have the appropriate importer and customs-entry arrangements in place. The Importer of Record and its authorized customs broker are responsible for the applicable import declarations and compliance obligations.

Depending on the order and agreed shipping arrangements, charges may include:

• Customs duties and tariffs.

• Import taxes or other government charges.

• Customs brokerage and entry fees.

• Carrier or handling charges.

• Storage, inspection, or other charges arising during clearance.

Huron Log Furniture Inc. will explain the shipping and import charges covered by our written quote or order agreement. Responsibility for each charge depends on the agreed terms, customs-entry arrangements, and carrier or broker billing instructions.

Customers should not assume that all import charges are included unless this is expressly confirmed in writing. If additional information or payment is required from the customer or Importer of Record, it must be addressed promptly to avoid delays.

10. USD $2,100 Internal Documentation Review

Huron Log Furniture Inc. uses an order value of USD $2,100 or more as an internal trigger for an enhanced U.S. customs-documentation review.

This review may include confirming:

• Commercial invoice accuracy.

• Applicable tariff classification and country-of-origin information.

• Lacey Act declaration requirements.

• USDA plant-product requirements.

• TSCA certification requirements, if applicable.

• USMCA/CUSMA origin documentation, if applicable.

• Whether CBP Form 5106 is needed.

• Crate and wood-packaging compliance.

• Importer of Record and customs broker arrangements.

The USD $2,100 amount is an internal review threshold only. It is not a universal legal threshold for the Lacey Act, Form 5106, TSCA certification, or other customs requirements. Applicable requirements may apply to shipments of different values.

11. How to Avoid Customs Delays

To help your order move smoothly across the border:

1. Provide accurate customer and delivery information when ordering.

2. Respond promptly if additional customs information is requested.

3. Complete any importer identity forms only when required and submit them using the confirmed secure process.

4. Provide any documents requested by the customs broker.

5. Allow time for customs processing, inspections, and carrier scheduling.

6. Wait for shipment confirmation and tracking details from Huron Log Furniture Inc.

Customs Documentation & Cross-Border Shipping Requirements

Huron Log Furniture Inc. will take responsibility for preparing the required shipping and customs documentation for your order to the best of our ability. Customers are responsible for providing all information and supporting documentation requested by the customs broker or other relevant parties to facilitate the shipment and ensure compliance with applicable cross-border shipping requirements.

Customs clearance and delivery timelines cannot be guaranteed, as they depend on government processing, carrier schedules, and the completeness and accuracy of the required documentation.

If you have any questions or require further information about cross-border shipping requirements, please contact us at contact@huronlogfurniture.com before proceeding with your order. We want to work with you to help ensure your shipment is properly prepared and ready for delivery.

12. Contacts & Official Resources

Huron Log Furniture Inc.
Website: https://huronlogfurniture.com
Email: contact@huronlogfurniture.com

FedEx Trade Networks / Customs Brokerage
Kelly Hayes — Customs Brokerage Manager
Email: kelly.hayes@fedex.com

FedEx Customer Service
Phone: 1-800-249-2953
When calling, ask to be directed to the appropriate customs or customer contact specialist for your shipment.

USDA APHIS — Lacey Act Declaration Support
Email: lacey.act.declaration@usda.gov
Website: https://www.aphis.usda.gov/plant-imports/file-lacey-act-declaration

U.S. Customs and Border Protection
Website: https://www.cbp.gov/

U.S. Environmental Protection Agency — TSCA
Website: https://www.epa.gov/tsca-import-export-requirements

Please reference your Huron Log Furniture Inc. order number and shipping details when contacting us or the customs broker.

13. Important Notice

This policy provides general shipping and customs information for customers. It is not legal, tax, or customs-brokerage advice and does not replace the official requirements applicable to a specific shipment.

Regulations and filing procedures may change. The customer, Importer of Record, and authorized customs broker must ensure that all applicable declarations, certifications, and entry requirements are satisfied.

Huron Log Furniture Inc. reserves the right to request additional information or delay dispatch when necessary documentation or customs arrangements remain outstanding.

Thank you for choosing Huron Log Furniture Inc. We appreciate the opportunity to ship our Canadian-made craftsmanship to customers across the United States.

International Shipping — Let's Connect

We're working toward establishing reliable international shipping options so we can bring Huron Log Furniture to customers around the world.

Although our international shipping network is still in development, we'd love to hear from you if you're located outside Canada or the United States and are interested in our furniture.

Every project is unique, and we'd welcome the opportunity to learn more about your location, your ideas, and the pieces you're envisioning. Together, we can explore the possibilities and determine what shipping options may be available for your project.

Have a vision you'd love to bring to life? Let's talk.

Email us at contact@huronlogfurniture.com to discuss your project or inquire about international shipping. We look forward to connecting with you and learning how we can help bring your vision to life.

Free Local Pickup

Prefer to pick up your order? Free local pickup is available by appointment from our shop in Northern Ontario.

Huron Log Furniture Inc.
2568 Government Road
Desbarats, Ontario, P0R 1E0
Canada

We'll contact you when your order is ready to arrange a convenient pickup date and time. Please wait for confirmation before arriving.

Thank you for supporting our family-owned Canadian business. We appreciate the opportunity to create something special for your home, cottage, or business.